Real-time monitoring of all business critical equipment
Daily, weekly, monthly backups for servers/computers
High priority support for business critical equipment
Network management is a huge responsibility and for most environments requires expertise, dedicated monitoring, support and a plan to respond quickly to network incidents and outages.
Network management is the process of managing a network for fault and performance using various tools and technologies to keep up with the business requirements. The objective of network management is to achieve an error free network. In today’s environment, multiple network management tools are employed making the whole process a complex one.
This process is overseen by a person—a network administrator or a service provider (MSP) —who uses protocols, systems, devices, and applications to ensure the network can keep up with business demands and user expectations. The challenge in network management is that networks are becoming more and more complex. There are more devices on networks to manage than ever before (thanks in part to a massive IoT boom), and they’re not all created equal. Even similar devices on the network—say a switch and another switch—can be quite different if they’re from different manufacturers.
Network management can be broken down into five key areas: fault management, configuration management, administration, performance management, and security management.
In today’s world, an internet connection is indispensable. A stable internet connection is a must for nearly every business transaction. Internet outage or slow transmission rates can have serious
consequences for your business. With continuous monitoring, you’ll always know if your internet connection is to blame for errors in your network.
Just like your internal network requires monitoring and management, your internet circuit(s) also require constant monitoring. Internet uptime and performance are the two key metrics that should be constantly monitored. Our monitoring and management tools offer real-time analysis and alerts, which help us in responding quickly and take corrective actions.
Server management is the process of monitoring and maintaining servers to operate at peak performance. Server management also includes management of hardware, software, security, and backups. The primary goals of an effective server management strategy are to:
– Minimize to as much extent as possible —server slowdowns and downtime
– Build secure server environments
– Ensure servers continue to meet the needs of an organization as it evolves
Any organization that owns a server, should have some sort of server management practice in place.
Server management should always be performed by seasoned professionals. They have the experience, skills, and know-how of managing servers. That way you get your peace of mind knowing that your server is managed properly by people who know what they are doing. The benefits of server management are many:
– Lower costs: Instead of hiring a full-time system administrator (which can be quite costly), your managed services plan comes with comprehensive server management which will save you hundreds (if not thousands) of dollars on a monthly basis.
– Peace of mind: Why should you worry about updates and security of your server when you have our proactive maintenance team monitoring your server 24/7? No need to stay updated on the latest security patches and releases.
– Priority support: In the event that a server fails or starts to display symptoms of imminent failure, our proactive team will immediately analyze the situation and initiate Priority 1 response protocols. This may include immediately engaging with the manufacturer’s support and creating an emergency onsite dispatch by one of our senior field engineers.
Server outage at 11pm on a Friday night? No problem! We’ll have someone available to help.
High priority server support is also available for after-hours and weekends at no extra charge.